New type of customer

More and more people are buying smartphones for the first time. Many of these customers have never even own a computer before. People no longer need a computer to access the web or email. Smartphone are tomorrows computer at a very reduced price that just a few years ago. What do this mean to developers of application for these phone. It is a great opportunity but there are some caveats that we need to be aware of. One I learned the hard way from an unhappy customer and some bad rating. In my Android application MyMedBox I assumed that the user would know that if you have a touch screen that they would tap on it to get it to do something. WRONG. I did not take into consideration the non smartphone user not to mention someone that has not used a computer before.

Lesson learned, assume that your customer has no idea how to operate a smartphone or a computer. Your rating will thank you for it.
Jeff Brandt
www.comsi.com
www.motionPHR.com